Terms and Conditions
Skyworth Kenya
Website: https://primehomeenterprise.ke
Email: support@primehomeenterprise.ke
Phone: 0118163903
Last Updated: 26/01/2026
1. Introduction
Welcome to PrimeHomeEnterprise ,These Terms and Conditions (“Terms”) govern your access to and use of the PrimeHomeEnterprise website and any purchases made through https://primehomeenterprise.ke
By accessing this website, browsing, creating an account, or purchasing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
2. Legal Compliance
These Terms are governed by and interpreted in accordance with the laws of the Republic of Kenya, including but not limited to:
The Consumer Protection Act, 2012
The Data Protection Act, 2019
Applicable electronic commerce and commercial laws
Nothing in these Terms limits your statutory consumer rights under Kenyan law.
3. Eligibility and Use of the Website
You must be at least 18 years old or have parental/guardian consent to use this website
You agree to use this website only for lawful purposes
You must not misuse the website, attempt unauthorized access, or interfere with its functionality
PrimeHomeEnterprise reserves the right to restrict or terminate access to users who violate these Terms.
4. Product Information and Availability
We make every effort to ensure product descriptions, specifications, images, and prices are accurate. However:
Product images are for illustration purposes only
Specifications may change without prior notice
Availability is subject to stock levels
PrimeHomeEnterprise reserves the right to correct errors, inaccuracies, or omissions at any time.
5. Pricing and Payments
All prices are listed in Kenya Shillings (KES) unless otherwise stated
Prices may change without prior notice
Payment must be completed before order processing or delivery
Accepted payment methods will be displayed at checkout. Skyworth Kenya does not store full payment card details.
6. Orders and Order Confirmation
Submitting an order constitutes an offer to purchase
Orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud
Order confirmation does not guarantee acceptance until payment is verified.
7. Delivery
Delivery timelines are estimates and may vary based on location and logistics factors
PrimeHomeEnterprise is not liable for delays beyond its reasonable control
Risk of loss transfers to the customer upon delivery
Customers are advised to inspect products upon delivery.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by the PrimeHomeEnterprise Return & Refund Policy, which forms part of these Terms.
Key highlights:
5-day commercial return window
Statutory rights apply for defective goods
Sale items are non-refundable unless defective
9. Warranty
Products sold by PrimeHomeEnterprise are covered by manufacturer warranties.
Warranty terms vary by product
Warranty does not cover misuse, unauthorized installation, or power-related damage
Warranty rights operate alongside statutory consumer rights
10. User Accounts
If you create an account:
You are responsible for maintaining confidentiality of login credentials
You are responsible for all activities under your account
PrimeHomeEnterprise may suspend or terminate accounts for security or policy violations
11. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is the property of PrimeHomeEnterprise or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use website content without prior written permission.
12. Privacy and Data Protection
Your personal data is handled in accordance with the PrimeHomeEnterprise Privacy Policy and the Kenya Data Protection Act, 2019.
By using this website, you consent to the collection and processing of your data as outlined in the Privacy Policy.
13. Limitation of Liability
To the extent permitted by law:
Skyworth Kenya shall not be liable for indirect, incidental, or consequential damages
Liability is limited to the value of the product purchased
This does not exclude liability that cannot be limited under Kenyan law.
14. Third-Party Links
This website may contain links to third-party websites. Skyworth Kenya is not responsible for the content, privacy practices, or terms of those websites.
15. Termination
Skyworth Kenya reserves the right to suspend or terminate access to the website without prior notice if these Terms are breached.
16. Changes to These Terms
Skyworth Kenya may update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.
18. Contact Information
For any questions regarding these Terms and Conditions, please contact:
PrimeHomeEnterprise : 0114335872
Email: support@primehomeenterprise.ke
Website: https://primehomeenterprise.ke
